FashionQueen :: La regina del Lusso :: Fashion Queen :: Moda

For whatever you need, please contact:

Customer Service


info@fashionqueen.net assistenza@fashionqueen.net

Service Returns



Charge Back/Refund



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Our office are open in the normal business time, so any Email in the evening or night will be replied the day later and/or until 24 hrs.

Customer Care is operative from:

Monday to Friday from 9.00 am to 6.00 pm
(Italy time)

We remember you that the Customer Care is not a “Chat”, so form your questions to our answer could pass time. In any case, all Email received into working time will be feedback in 24 hrs.

All the email received in the Week-End will be feedback from the next Tuesday so to be able to solve any working we accumulate.

FashionQueen.net don´t have a phone Customer Care. Will be our care to work on that idea but for now the Customer Care Service is grant only by Email.
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